Connection gets lost

Hi,
I have a DSN set-up to access a SQL Server database from another
machine and program.
It is basically an import manager (third party product from an
external company), when I import it loads in a few thousand records
and then after about 2 minutes I get the following error:
[Microsoft][ODBC SQL Server Driver][TCP/IP Sockets]SQL Server does not
exist or access denied.
It then reconnects within a few minutes but misses loading the record
where the error happens.
Can someone help me locate the problem and how to fix it.
The external company has no problems with loading so i can only
imagine it is our SQL Server set-up
Thanks
Archana
Hi
"archanapatelwhite@.googlemail.com" wrote:

> Hi,
> I have a DSN set-up to access a SQL Server database from another
> machine and program.
> It is basically an import manager (third party product from an
> external company), when I import it loads in a few thousand records
> and then after about 2 minutes I get the following error:
> [Microsoft][ODBC SQL Server Driver][TCP/IP Sockets]SQL Server does not
> exist or access denied.
> It then reconnects within a few minutes but misses loading the record
> where the error happens.
> Can someone help me locate the problem and how to fix it.
> The external company has no problems with loading so i can only
> imagine it is our SQL Server set-up
> Thanks
> Archana
>
I would initially suspect something like your Anti-virus software,
anti-intusion software or firewall is breaking the connection e.g
http://support.microsoft.com/kb/170338/en-us
You may want to also check if you are on a recent SQL Server service pack
see
http://sqlserver2000.databases.aspfaq.com/how-do-i-know-which-version-of-sql-server-i-m-running.html
John